--- ./app/code/core/Mage/Customer/Model/Customer.php.org	2011-01-19 16:39:12.000000000 +0100
+++ ./app/code/core/Mage/Customer/Model/Customer.php	2011-01-28 17:14:57.000000000 +0100
@@ -193,6 +193,26 @@
         return $name;
     }
 
+    public function getNameFormal()
+    {
+        $name = '';
+        if ($this->getPrefix()) {
+            if ($this->getPrefix() == 'Herr') {
+                $name .= 'Sehr geehrter ';
+            } else if ($this->getPrefix() == 'Frau') {
+                $name .= 'Sehr geehrte ';
+            }
+            $name .= $this->getPrefix();
+            if ($this->getSuffix()) {
+                $name .= ' ' . $this->getSuffix();
+            }
+        } else {
+            $name .= $this->getFirstname();
+        }
+        $name .=  ' ' . $this->getLastname();
+        return $name;
+    }
+
     /**
      * Add address to address collection
      *